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CPA Practice Continuation Agreement

Reproduced with permission from CAMICO. All rights are reserved.

What will happen to your firm if you experience a catastrophe, illness, or death? An unexpected tragedy can result in (1) clients' concern about their professional needs, (2) loss of clients and staff, and (3) billing delays. Small firms can take a proactive approach to mitigating the effects of a tragedy by having a Practice Continuation Agreement signed with another compatible practitioner.

CAMICO Mutual Insurance Company has provided this article highlighting the process of developing a Practice Continuation Agreement.

For a sample agreement, e-mail Dan Cronin.

Practice Continuation for Small Firms

By Suzanne M. Holl, CPA

No one likes to think about it, but as Baby Boomers, Generation X’ers, and other demographics continue to age, some of us will become critically ill, and some of us will experience a long-term disability. We are all subject to illnesses, injuries and disabilities, which can last for several months, or even years. Family emergencies and obligations can also call CPAs away from their businesses for long periods of time.

What would happen to our clients in such a scenario? When a client needs attestation services to obtain financing or satisfy loan covenants, or another client needs to have a tax return prepared by a certain deadline, who will complete the work?  

Potentially negative effects, such as missed opportunities or damage to a client’s business, are risk exposures that can come into play when a CPA becomes ill or disabled. CPAs who have not yet taken the time to develop a continuation plan may be: 1) inviting future lawsuits against themselves or their estates; and 2) leaving their spouses, families and heirs with the daunting task of trying to figure out what to do.

What kind of contingency plan do you have in place in the event of an emergency? If the answer is “none,” what can you do now to get a plan in development and underway?

The best time to plan for a crisis is before it happens. Just taking the first steps in the planning process will go a long way toward facilitating the continuation of your practice, making sure clients are taken care of, and preserving the value of the practice.

CPAs interested in detailed guidance for developing practice continuation plans may want to consult “Practice Continuation Agreements: A Practice Survival Kit, Second Edition,” by John A. Eads, CPA (AICPA). Additional articles on the topic are also available online, such as, “Who Would Run Your Firm?” and “CPAs Share Continuation Strategies.” 

What follows are some basic tips from those and other sources on how to get a plan started:

  1. Create a checklist of important resources and phone numbers, such as your professional liability insurance carrier, state board of accountancy, and the state and local CPA societies. CPA societies often have member crisis hotlines and will put their members in touch with MAP committee members in their local areas to explore ways of keeping a practice going in an emergency. Other important numbers may include your office building manager, computer technical help, telephone service, and other utilities.
  2. Assemble a set of practice and operating documents. These documents can be divided into sections, such as:
a. A profile of the proprietorship, including types of services offered, names of key employees, location of accounting records, bank account information, and location of contracts and lease agreements.

b. A client list, including key contacts, services provided and important deadlines. (This will need to be much more detailed if you are interested in negotiating a buy/sell agreement as part of a continuation or succession plan.)

c. Procedures used to monitor work in progress. This will enable others to determine the status of uncompleted work.

d. A guide to using the firm’s computers.

e. The location of workpapers.

f. A description of the filing system.

g. Office procedures for handling the receipt and return of client information.

h. Billing schedules and collection policies.

i. Procedures for identifying and paying accounts payable.

j. The location of personnel files.
3. Decide on a continuation arrangement/agreement. There are three basic types:
a. A one-to-one agreement, which usually takes the form of a buy/sell agreement written to cover the CPA’s disability or death.

b. A group agreement, in which several CPAs may act as successors/partners to each other’s firms. CPA firm alliances or associations generally serve this purpose, among other purposes.

c. A state society plan, in which local societies or MPA committees assist the member, spouse, or heirs in finding a successor/partner.

A variety of elements can be addressed in a practice continuation agreement, providing for a number of conditions and terms. It’s prudent to consult with an attorney when drafting a formal agreement or contract. A formal agreement can:
•    Define the circumstances under which assistance will be triggered (e.g., long-term or permanent disability, or leave of absence).
•    Specify a temporary timeframe. If the agreement addresses temporary disability versus permanent disability, definitions of the covered disabilities under the agreement should be included. Other applicable provisions, including client transition requirements, should also be addressed in the event that a permanent replacement of the CPA who is unable to work is required. Keep in mind, though, that people can be disabled for several months and still make a return to full-time work. Therefore, you might want to consider also including a buy-back provision in the agreement.
•    Specify responsibilities to be performed by the assisting party, including financial terms or compensation for assistance, and provisions for billing, collection, record retention, confidentiality, and non-compete and restrictive covenants.

4. Identify, approach and partner with a suitable firm(s). Network among sources of referrals. The best organization for such networking is your local CPA society. Other sources include bankers, attorneys, and community groups. Alliances among CPA firms are booming in some regions. Some are formal associations, others casual, but one of the benefits is that they provide for practice continuation in the event of disability or death.

Some CPA sole practitioner groups will regularly meet to discuss their businesses and get to know each other. Some groups work together over a period of many years, enabling members to develop a high level of trust with each other and with their firms’ employees in case one of the CPAs needs to
temporarily take over for another.

Practical matters are also covered during the meetings, such as office procedures, billing rates, records, passwords, and other important details. Practices that have certain niches or practice specialties will need a potential replacement CPA to have similar competencies, which may include special licenses. Another factor is whether the replacement CPA will be able to dedicate enough time to performing the role that the absent CPA performed.

Some groups strategize business plans for the next five or 10 years, asking each other what they can do to make things better for their clients and themselves. In the event of a long-term disability or death, the members can act as an agent for the other’s business and help spouses negotiate what to do with the practice. The planning process can also address retirements, exit strategies, buy-sell agreements, and firm succession in case CPAs need to leave their practice altogether for health or other reasons.

5. Implement the plan. Contact your attorney to draft any agreements required by the plan. Discuss the plan with your spouse, attorney, and successor/partner. Communicate in writing the instructions for all parties, and set up dates for annual reviews of the plan.

The worst time to craft notifications to clients is during a crisis. Prepare template notifications to clients and referral sources ahead of time. There’s a chance that the CPA being replaced will not be available for guidance during a crisis, so the CPA who is stepping in should be well apprised of as much information as possible.
Major goals for practice continuation planning include avoiding losses of clients, keeping them happy, and allaying their fears about changes in service and operations. An organized transition that is well communicated to clients is a big step toward attaining those goals.

Suzanne M. Holl, CPA, is director of loss prevention services with CAMICO Mutual Insurance Company (http://www.camico.com/). With more than 18 years of experience in accounting, Holl draws on her Big Four public accounting and private industry background to provide CAMICO’s member-owners with information on a wide variety of loss prevention and accounting issues.