Today, more than ever, effective performance management is critical to the well-being of an organization, as well as the engagement and satisfaction of staff. Unfortunately, performance management is also often one of the most dreaded responsibilities managers face. This session will provide insight into what performance management is, how to prepare and conduct performance appraisals, how to coach the marginal employee, legal considerations to be aware of when conducting an appraisal, and ways to engage and motivate staff.
In addition to providing tools to conduct effective appraisals, we will also look at the ethical implications of employee reviews. When done well, performance management has the power to improve communication between managers and their staff as well as help foster stronger career paths and routes for growth. It can motivate, re-engage, and energize everyone involved. Ethical values such as fairness, accountability, respect, intellectual honesty, and trust will be incorporated into this session.
This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
After attending this presentation you will be able to…
Recall conflict concepts and tools to help move conflict to productive outcomes
Identify human tendencies that hamper conflict management and offer ways to minimize them
Distinguish gossip and emotions related to conflict
Recognize mindset and skills helpful in collaboration
Professionalism, Conflict and Ethics
Sources and approaches to conflict
Managing Conflict from the Inside: Awareness of human tendencies, human emotions, and gossip
Guidelines for managing conflict collaboratively
All CPAs, Auditors, and other professionals interested in connecting their actions to their values.