This course is a part of a series, all courses of series must be purchased to participate. To purchase or view the complete series visit: www.cocpa.org/LeadershipSkills
Excellent communication skills are at the heart of successful leaders and organizations. Without proper communication, teams are riddled with conflict, people are misunderstood, progress is stalled, and productivity and revenue are not optimized. Through self assessments, exploration, and skills practice, you will gain practical experience initiating and responding to various forms of communication and gain the skills to collaborate with others.
After participating in this highly interactive workshop, participants will be able to:
• Identify barriers to effective communication – and fix them!
• Utilize techniques to communicate effectively to others
• Understand (and avoid) miscommunication
• Build collaborative relationships that emphasize trust and respect
Supervisors, Managers, Directors, and Executives