Conflict can cause a negative impact on you and your relationships. It can often escalate throughout an entire team or with a client. Learn the skills you need to resolve conflict quickly before it gets the best of you and those around you. Don’t let it take up your time which can be spent doing what you do best – helping your clients!
This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Participants will learn how to identify triggers, de-escalate conflict and have difficult conversations.
You will learn strategies and tactics to: