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Webinar(CA): Communications Skills Training for the CPA

Description

Today’s competitive and complex business environment requires the CPA to be a strong communicator. Learn to impart your position effectively, leveraging case studies.
Topics will emphasize the communication process and techniques to improve oral communications, including effective use of the telephone. Written communications will examine email, text, and “snail mail”.
Explore communication and personality types. Consider the importance of the human side, including empathy, ego and needs.

Learning Objectives

Determine how to become a stronger communicator.
Identify the communication process.
Identify how to improve oral and written communications.
Recognize empathy, ego and needs and personality types as they relate to communications.

Major Topics

Becoming a stronger communicator
The communication process
Improving oral and written communications
“Empathy, ego and needs,” personality types and their influence on communications
Case studies to summarize the webinar concepts

Provider
California CPA Education Foundation
Course Level
Overview
CPE Field of Study
Communications and Marketing
2
Who Should Attend

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.

Instructor(s)
David Osburn
Prerequisites

None

Advanced Preparation

None

Location
Webinar
Register Now
When
Jan 5, 2021
12:00 pm - 2:00 pm MDT
Location
Webinar
Total CPE Credits
2
Format
Webinar

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$ (% off)
$75.00

NON-MEMBER


$ (% off)
$101.00
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Webinar(CA): Communications Skills Training for the CPA


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